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Shipping & Returns

For Malaysia :

Delivery time: 1-3 working days

Insurance & Tracking: Yes
Flat Rate:


Weight (kg) West Malaysia (RM) East Malaysia-SABAH (RM) East Malaysia-SARAWAK (RM)
0.00 – 0.49kg 6.00 9.50 9.00
0.50 – 0.74kg 7.50 12.50 11.00
0.75 – 0.99kg 9.00 15.00 13.00
1.00 – 1.24kg 10.00 17.50 15.00
1.25 – 1.49kg 11.50 20.50 17.00
1.50 – 1.74kg 13.00 23.00 19.00
1.75 – 1.99kg 14.50 26.00 21.00
2.00 – 2.49kg 21.50 42.00 35.50
2.50 – 2.99kg 24.50 47.50 40.00
3.00 – 3.49kg 27.00 53.00 45.00
3.50 – 3.99kg 30.00 58.50 49.50
4.00 – 4.49kg 32.50 64.00 54.50
4.50 – 4.99kg 35.50 69.50 59.00
5.00 – 5.49kg 38.00 75.00 64.00

For Worldwide :

A standard flat rate shipping fee will be charged depend on the total weight of the items. 


POS MALAYSIA
Delivery time: 7-15 working days
Insurance & Tracking: Yes
Flat Rate:
Zone A


Asean Countries :-
Singapore, Brunei, Thailand, Philippines, Vietnam, Indonesia.
Weight (kg) Shipping Fee (RM)
0.00 – 0.10kg 8.00
0.11 – 0.25kg 14.00
0.26 – 0.50kg 22.00
0.51 – 0.75kg 31.00
0.76 – 1.00kg 40.00
1.01 – 1.25kg 49.00
1.26 – 1.50kg 57.00
1.51 – 1.75kg 66.00
1.76 – 2.00kg 75.00


Zone B


Asia Pacific Countries :-
China, Taiwan, Hong Kong, South Korea, Macau.
Weight (kg) Shipping Fee (RM)
0.00 – 0.10kg 8.00
0.11 – 0.25kg 14.00
0.26 – 0.50kg 22.00
0.51 – 0.75kg 31.00
0.76 – 1.00kg 40.00
1.01 – 1.25kg 49.00
1.26 – 1.50kg 57.00
1.51 – 1.75kg 66.00
1.76 – 2.00kg 75.00


Zone C


Asia Pacific Countries :-
Japan, Australia, New Zealand.
Weight (kg) Shipping Fee (RM)
0.00 – 0.10kg 8.00
0.11 – 0.25kg 14.00
0.26 – 0.50kg 23.00
0.51 – 0.75kg 32.00
0.76 – 1.00kg 40.00
1.01 – 1.25kg 49.00
1.26 – 1.50kg 58.00
1.51 – 1.75kg 67.00
1.76 – 2.00kg 75.00


Zone D


Europe, Central Asia and Middle East Countries :-
Austria, Belgium, Denmark, Finland, Germany, France, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Turkey, Greece, Hungary, Iceland, Ireland, Kuwait, Qatar, Russia, Saudi Arabia, India, Dubai, Abu Dhabi, Monaco, Egypt.
Weight (kg) Shipping Fee (RM)
0.00 – 0.10kg 10.00
0.11 – 0.25kg 18.00
0.26 – 0.50kg 30.00
0.51 – 0.75kg 43.00
0.76 – 1.00kg 55.00
1.01 – 1.25kg 68.00
1.26 – 1.50kg 80.00
1.51 – 1.75kg 93.00
1.76 – 2.00kg 105.00


Zone E


North America, South America and Africa Countries :-
USA, Canada, Mexico, Argentina, Brazil, South Africa, Hawaii.
Weight (kg) Shipping Fee (RM)
0.00 – 0.10kg 12.00
0.11 – 0.25kg 22.00
0.26 – 0.50kg 40.00
0.51 – 0.75kg 57.00
0.76 – 1.00kg 75.00
1.01 – 1.25kg 92.00
1.26 – 1.50kg 110.00
1.51 – 1.75kg 127.00
1.76 – 2.00kg 145.00


What Is Shipping Policy : 
After being processed, your order will be shipped form our distribution center or our center. A shipping notification email will be sent once your order has been sent out. The shipping notification will consist of the URL and tracking number provided by the shipping company, which you can assess for the shipping status of your order. 

How Long Will Shipping Take? 
The estimate shipping schedule in most cases is 1-3 working days, unless otherwise stated on the website or subject or unforeseen circumstances, such as customs processes and delays due to holidays etc.

Return Policy

At handbagdropship, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return your purchase to us subjects to the conditions below:

All items must be returned in unused condition with ALL TAGS ATTACHED.

Only return via courier service is allowed as we do not honor any walk-ins.

The value of the voucher is equal to the total amount of your returned item(s) and it’s valid for 365 days.

Returns must be posted within 7 days of receiving your order along with the RETURN FORM.

 

EXCHANGE

Exchange of size or color is not allowed, you will have to return the item to us for voucher, and you may utilize the voucher by make a new order for the correct size or color.

Original shipping cost will not be refunded. Also, buyer bears the cost of shipping back the item to us.

 

CHANGE OF MIND / NOT SUITABLE / DISLIKE

Yes, you may send back to us.

Original shipping cost will not be refunded. Also, buyer bears the cost of shipping back the item to us.

 

DEFECT / FAULTY

If the item you receive is not perfect, kindly snap a picture of the item and email to vmhandbag@gmail.com

Our customer service team will refer to the picture and categorized your item as minor or major defect.

For minor defect (minor tear, minor stain, missing buttons, improper sew), we will offer a DEFECT DISCOUNT which worth RM10 of the selling price. For example, a dress cost RM50, and you will receive a discount voucher worth RM10 if we categorized the item as minor defect. If you do not wish to accept the DEFECT DISCOUNT, you may still return the item to us and we will make the full refund to you as usual but buyer bears the cost of shipping back the item to us.

For major defect (visible stain, complete tear, visible hole), Un-trimmed threat, minor stain (washable), button loosen, and color difference are not considered as defect. You may still return it to us under the reason change of mind / not suitable / dislike

Quality is something very subjective, our customer service reserves the final rights to categorize the item as MINOR or MAJOR defect.

 

WRONG DELIVERY

If the item you receive is not what you'd ordered, kindly inform us by email vmhandbag@gmail.com

Please also let us know what you have received, and we will do the investigation on the wrong delivery.

If we have verified that it's our mistake for sending the wrong item, please kindly send back the wrong item to us by using the return form

Once we received the wrong item, we will resend the correct item to you.

We will bare the shipping cost for both way + an additional RM5 discount voucher for you.

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